Privacy Policy

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Privacy Policy, Monocraft Ltd Last updated: 17/04/2025

At Monocraft Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.

Who Are We

Monocraft Ltd is a UK-based business specializing in 3D printing and product sales.

Information We Collect

We may collect and store the following personal data:

• Full name
• Email address
• Phone number
• Delivery and billing addresses

How We Collect Information

We collect your information when:

• You place an order online or in person
• You contact us via email or our website
• You interact with us at events or during transactions

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Contact you regarding your orders or products
• Respond to inquiries or customer service requests

We do not use your data for unsolicited marketing unless you explicitly opt in.

Sharing Your Information 

We only share your data when necessary to provide our services. This includes:

• Payment processors (to securely process transactions)
• Delivery services (to ship your orders)

All third parties we work with are required to handle your data securely and in compliance with UK data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact:

Monocraft Ltd
josh@monocraft.uk